Service Requests

Departments submit work and appointment requests through a web interface. Supervisors triage each request, give it a slot on the shop schedule, and convert it to a work order.

Shop schedule

New — awaiting triage

Scheduled

Booked on the shop calendar

Converted to work orders

High urgency open

Escalate to a supervisor

Status

Department

Urgency

Web-submittedRFP 4.3

		Reported problem
REQ-4220	00146 2017 Generator	Unit is due for its annual state inspection this month.	S. Adeyemi Water	Sep 30, 2026	Oct 13, 2026	Normal	Converted
REQ-4223	00538 2020 Transit Van	Driver side mirror cracked in the parking deck.	R. Ellison Human Services	Sep 30, 2026	Oct 10, 2026	Normal	New
REQ-4226	00876 2023 Vacuum / Jet Truck	Tire pressure light stays on after being reset twice.	F. Delacroix Water	Sep 30, 2026	Oct 8, 2026	Normal	Scheduled
REQ-4229	00936 2024 Hybrid Sedan	Trailer lights do not work when connected to the tow vehicle.	S. Adeyemi General Government	Sep 29, 2026	Oct 17, 2026	Low	Declined
REQ-4203	00219 2019 Administrative Sedan	Windshield wipers chatter and leave streaks across the glass.	F. Delacroix General Government	Sep 28, 2026	Oct 15, 2026	High	Scheduled
REQ-4211	00469 2023 Utility Van	Windshield wipers chatter and leave streaks across the glass.	R. Ellison General Government	Sep 28, 2026	Oct 5, 2026	High	New
REQ-4222	00267 2019 Backhoe Loader	Driver side mirror cracked in the parking deck.	G. Salazar Parks & Recreation	Sep 28, 2026	Oct 7, 2026	Normal	New
REQ-4209	00792 2023 Riding Mower	Battery needed a jump start twice this week.	P. Lindqvist Public Works	Sep 27, 2026	Oct 20, 2026	Normal	New
REQ-4213	00670 2021 Backhoe Loader	Unit will not start after sitting over the weekend.	A. Barrera Public Works	Sep 27, 2026	Oct 12, 2026	Normal	Declined
REQ-4221	00189 2022 Utility Van	Windshield wipers chatter and leave streaks across the glass.	R. Ellison Water	Sep 27, 2026	Oct 1, 2026	Normal	New
REQ-4205	00768 2019 Trailer	Unit will not start after sitting over the weekend.	G. Salazar Public Works	Sep 26, 2026	Oct 2, 2026	High	Scheduled
REQ-4208	00639 2013 Bookmobile	Check engine light came on during route this morning.	L. Nakamura Library	Sep 26, 2026	Oct 9, 2026	Normal	New

1–12 of 34 records

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